From IT costs to strategic assets
We are not just an IT service provider. We are your strategic partner in leveraging technology to drive profitability.
Our story
Founded in 2018, Xcon Technology Solutions was established with a commitment to providing high-quality consulting and technology services. We specialize in Outsource IT Department services, enabling businesses to effectively manage and operate their IT without carrying the cost of a full internal team.
Our belief is simple: IT should be a proactive profit driver, not a reactive cost center. We upgrade your IT from 'passive repair' to 'active advisory', transforming it from a necessary cost into your competitive advantage.
Our services are comprehensive and flexible, tailored to each client, whether you need on-site support in Johor Bahru or remote support across Malaysia.
Work with us
Hanz Soh
Founder and IT Advisor
He sets IT direction at the management table, not just in the server room.
Owners and management teams retain Hanz as their external IT advisor. He sets the technology roadmap, plans the IT budget, manages cyber risk and holds every vendor to account, so IT decisions get made on business grounds rather than technical ones.
His mandates run from the Malaysian subsidiary of a listed regional group to an international sealing technology group operating across Southeast Asia.
Our core values
Passion for our clients
We are passionate about every client, no matter their size or industry.
Drive for results
White glove service: we go above what you expect and genuinely put your needs at the highest priority.
Creative problem solving
From AI tools to outside-the-box ideas, we do not believe in cookie-cutter solutions.
Privacy
Your privacy matters. We protect every aspect of your data security.
Collaboration
You will never hear 'that's not in my job description' from us. We strive to be true partners.
You're not hiring a technician. You're engaging an entire IT organization.
We are a digital-minded team of IT consultants, system administrators, auditors, engineers, and problem solvers, all driven by a passion for technology.
IT Consultant
Expert advice and strategic IT planning, aligning technology with your business goals.
Dedicated Key Account
Your primary point of contact, managing the relationship and ensuring your needs are met promptly.
On-site Technicians
Hands-on technical support, deployment, and training at your premises in Johor Bahru.
Remote Support Team
Fast remote diagnosis and resolution, keeping downtime to a minimum.
The journey so far
Led a major Microsoft 365 digital transformation as key project lead, ensuring business continuity through the pandemic era.
Xcon Technology Solutions founded, specializing in Outsource IT Department services for Malaysian SMEs.
Launched the 'Own Your Laptop' program, saving a client RM 20,000 in hardware budget.
Led the Cloud Solutions Project, migrating client servers to cloud-based infrastructure with major efficiency gains.
Cut a client's annual IT issues from 142 to 39. Delivered a 70+ camera security surveillance project and an Oracle ERP implementation.
Client received 'High' recognition for cybersecurity resilience in a rigorous group audit.